Here at Innovation, we take pride in our customers and our greatest satisfaction comes from helping people turn their homes and businesses into a safer, more comfortable and energy efficient environment for you, you're family or workers.

 

That being said, we’re committed to the very highest standards of customer service and transparency. 

Our customer service representatives here at Innovation Group are trained to receive, manage, track and proactively resolve your concerns as quickly as possible. We want to make sure that you fully understand the process and are completely happy. So please, if you're not satisfied, let us know how we can better serve you. 

 

Our customer escalation process is in place to ensure any concerns are addressed in a timely manner with clear communications regarding the resolution.